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Built for the full quote-to-project workflow

Every module in Qraft CPQ is purpose-built for IT service operations. Nothing borrowed from a generic CRM. Nothing bolted on.

Quotes
A full CPQ editor built for complex IT service quotes.
  • Tabbed line items with categories and descriptions
  • One-time, monthly, and annual billing types
  • Deposit configuration on any quote
  • PDF generation and email delivery
  • Approval and review workflow
  • Quote templates for repeat work
Customers
A central record for every customer your team works with.
  • Customer profiles with contact details
  • Full quote and contract history per customer
  • Linked projects and purchase orders
Catalog
Your product and services catalog, always available in the quote builder.
  • Products and services with pricing and billing type
  • Category organization
  • CSV import and export
  • Live distributor search integration
Procurement
Vendor management and purchase orders linked directly to your quotes.
  • Vendor records with contact and payment terms
  • Purchase orders with line item picker from quotes
  • PO PDF generation and email delivery
  • PO review and approval workflow
  • Inventory tracking
Projects
Project management with real-time cost tracking against quoted budget.
  • Scope of work generation with PDF and email
  • Expense tracking with receipt upload
  • Profit and loss dashboard per project
  • Linked quotes and purchase orders
  • Project templates for repeatable engagements
  • Notes and activity log
Contracts
Service contracts with expiry tracking, renewal alerts, and document templates.
  • Contracts dashboard with 60-day renewal visibility
  • Rich text contract editor with PDF output
  • Contract templates for consistent agreements
  • Email delivery with PDF attachment
  • Expiry notifications and alerts
Reports
Business intelligence across your entire operation, on demand or on a schedule.
  • Quote, revenue, procurement, and project reports
  • Scheduled report delivery by email
  • Saved report configurations
  • PDF export for all report types
  • Date range and customer filtering
Security and Access
Enterprise-grade security without the enterprise price tag.
  • TOTP two-factor authentication for all users
  • Passkey and biometric authentication support
  • Role-based access controls
  • Automatic session timeout after inactivity
  • Encrypted backups with tiered retention
White-Label Branding
Every document, every email, your brand.
  • Custom logo on all PDF output
  • Company name and details on all documents
  • Subdomain per account
  • Branded quote and contract emails
Qraft CPQ Hub
A dedicated knowledge base covering every part of the platform.
  • Step-by-step setup and onboarding guides
  • Integration walkthroughs for distributors and accounting software
  • Best practices for quoting, procurement, and projects
  • API documentation for developers
  • Always up to date as the platform evolves
Integrations
Built-in connections to the platforms your team already works with, plus an open API for everything else.
  • Live distributor catalog search and pricing
  • Accounting software sync for customers, invoices, and purchase orders
  • REST API for building custom integrations into any platform
  • PSA integrations coming soon
  • Open requests accepted for new integrations
REST API
A full tenant-scoped REST API available to every account for custom integrations and automation.
  • Read-only and Read/Write key types
  • Access to quotes, customers, catalog, vendors, purchase orders, and inventory
  • Bearer token authentication, tenant-scoped
  • Paginated responses with standard error codes
  • API key management from your account settings

All features. Flat rate. No surprises.

Every module listed here is included on both the Single Operator and Teams licenses. Solo includes every feature for one user. Teams adds unlimited users, role-based access controls, and approval and review workflows. No feature tiers, no per-seat charges, and no add-ons.

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